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Cookie Policy

Last updated: December 23, 2024

This Cookie Policy explains how ClinStudy ("we", "us", "our") uses cookies and similar tracking technologies when you visit our platform. By using ClinStudy, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.

Similar technologies include:

  • Local Storage: Data stored in your browser that persists until cleared
  • Session Storage: Data stored temporarily for a single browser session
  • Pixels/Beacons: Small images that track page views and interactions
  • Scripts: Code that collects information about your browsing behavior

2. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the platform to function and cannot be disabled.

CookiePurposeDuration
session_tokenAuthentication and session managementSession
csrf_tokenSecurity - prevents cross-site request forgerySession
tenant_idIdentifies your organization30 days
cookie_consentStores your cookie preferences1 year

Functional Cookies (Optional)

These cookies enhance functionality and personalization but are not essential.

CookiePurposeDuration
user_preferencesRemembers your display preferences1 year
languageStores your language preference1 year
recent_searchesRemembers your recent searches30 days

Analytics Cookies (Optional)

These cookies help us understand how visitors use our platform.

CookiePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_gidGoogle Analytics - distinguishes users24 hours
_clskMicrosoft Clarity - session tracking1 day

Marketing Cookies (Optional)

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

CookiePurposeDuration
_fbpFacebook Pixel - ad targeting3 months
li_fat_idLinkedIn - ad targeting30 days
hubspotutkHubSpot - visitor tracking13 months

3. Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit ClinStudy, you'll see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change these preferences at any time through your account settings.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete all or specific cookies
  • Block all cookies or only third-party cookies
  • Set preferences for specific websites

Note: Blocking essential cookies may prevent you from using certain features of ClinStudy or may cause the platform to not function properly.

Browser-Specific Instructions

4. Third-Party Cookies

Some cookies on our platform are set by third-party services. These include:

  • Google Analytics: Web analytics service
  • Microsoft Clarity: User behavior analytics
  • Stripe: Payment processing
  • Intercom: Customer support chat
  • HubSpot: Marketing automation

These third parties have their own privacy policies governing how they use the data they collect. We encourage you to review their policies.

5. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.

ClinStudy does not currently respond to DNT signals. However, you can manage your tracking preferences through our cookie consent banner and your browser settings.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have questions about our use of cookies:

ClinStudy Privacy Team

Email: privacy@clinstudy.com

Address: 123 Innovation Way, Wilmington, DE 19801, USA

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